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The Association: CCTV 315 exposure consumers can return the nonconforming product,

The Association: CCTV 315 exposure consumers can return the nonconforming product,(中消协:央视315曝光不合格产品消费者可退货,)

English

中文

The Association: CCTV 315 exposure consumers can return the nonconforming product-315,315 party, CCTV 315-IT news

Yesterday, the Association says, "staged a party", the State administration of quality supervision, inspection and quarantine, the State food and Drug Administration has issued a list of substandard products, consumers can legally required businesses to return.

In accordance with the People′s Republic of China Law on protection of consumer rights and the 54th article "designated as such by the relevant administrative departments according to law of goods, consumers return, managers should be returned." 54th by corresponding consumer protection Act provides that for the same batch of products, consumers have the right to return.

Association, said consumers can control the State administration of quality supervision, inspection and quarantine, the State food and Drug Administration published claim by a batch of the nonconforming product. Consumers want to return to the operators provide proof of purchase such as invoices. On the return of the nonconforming product, operators are not charge depreciation charges and other restrictions. For fraud cases, consumers can also request to double compensation.

Recommended consumer concerns, queries, relevant administrative departments to release information about substandard products. China consumers ′ Association will support the consumers exercise their right of return in accordance with law, do not perform the obligation of returning the operator will take measures such as disclosure, supporting consumer lawsuit. Same right of return also apply to future business, quality control, released by the food and Drug Administration certified product.


中消协:央视315曝光不合格产品消费者可退货 - 315,315晚会,央视315 - IT资讯

昨天,中消协表示,在“3·15晚会”上,国家质量监督检验检疫总局、国家食品药品监督管理总局发布了一批不合格产品名单,消费者可以依法要求商家退货。

按照《中华人民共和国消费者权益保护法》第五十四条规定“依法经有关行政部门认定为不合格的商品,消费者要求退货的,经营者应当负责退货”。对应《消费者权益保护法》第五十四条的规定,对于同批次的产品,消费者有权要求退货。

中消协表示,消费者可对照国家质量监督检验检疫总局、国家食品药品监督管理总局发布的不合格产品的批次主张权利。消费者提供发票等购买凭证向经营者要求退货。对不合格产品的退货,经营者不能设置收取折旧费等限制条件。对于有欺诈行为的情形,消费者还可以要求加倍赔偿。

建议消费者关注、查询有关行政部门发布的关于不合格产品的信息。中国消费者协会将依法支持消费者行使退货权,对于不履行退货义务的经营者,将采取披露、支持消费者提起诉讼等措施。同样的退货权也适用于今后工商、质检、食药等行政部门公布的不合格产品。






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