Domestic telephone international roaming, astonished at the arrearage million customers-China Unicom, international roaming, less downtime-IT news Domestic telephone international roaming, arrearage million shocked customers

Study abroad Office Wang, after returning home suddenly found that their phones have downtime, arrears of million Yuan, Wang calls using the Unicom operator, Ms Wang is wondering about this.

Was suddenly shut down

According to Ms Wang's introduction, on May 30, she and other employees of the company in Shanghai went to Korea, 14:00 the King came to the wharf, approximately 15:00 boat, sailing around 17:00, during which Wang called Tianjin family and friends several times. Ms Wong also had made a few calls during the sea, however, reached Korea King received a text message after showing arrears of more than 4,000 yuan and downtime. Wang opened ways to inform Tianjin friends helped her cell phone, but Ms Rosanna WONG on June 4 after returning to Tianjin, her cell phone has arrears million Yuan. Wang subsequently contacted China Unicom customer service and staff of on her mobile phone when at sea "international communications networks," so charges can so much. Wang, however, disagreed: "I have no access to this communications network, did not receive any SMS notification. And I am for international roaming services when staff did not make reminders. ”

Recorded shows

Later, Wang showed off her phone records showing, May 30, 14:00-17:00 has several phone calls between charges to 59.99 Yuan per minute, however, Ms Wang in Shanghai this time, she was travelling in the ship does not leave the port. In addition, Madam WONG's ride when the ship sailed out of the Harbor, she also uses the cell phone call made a few calls, but did not receive any mobile access "international communications network," tips for text messaging. "My cellphone credit is 1100 Yuan, if the charges exceed the limit after China Unicom should give me automatic shutdown, but I reach Korea after receiving cellphone SMS notification costs more than more than 4,000 yuan. ”

Customer does not recognise

Journalists will then reflect the issue to China Unicom, the initial response is obtained, after verification, Ms Wang mobile phone access to the United States a company's network, during the period from May 30 to June 3 produced 19 under this network (10078.32), message 17 (151.13), on May 30 was owed fees down. While the United States company, the satellite communications operator, has a clear standard speech 59.99 Yuan/minute, SMS 8.99 Yuan/article, data traffic/KB 1.20 Yuan. But for Wang in Shanghai was on the phone why access to foreign networks, access to foreign networks do not receive SMS alerts as well as reach credit problems such as Unicom did not stop in time, there is no explanation. Now Wang's telephone is not used, high cost of communication does not allow her approval tonight to sustained attention to this matter.