Netizens are angry: the double 11 in East Beijing on disappointing-bought cell phone 11, Jingdong, online shopping, Samsung mobile phones-it news Netizens anger: double-11 on the East to buy the phone disappoint

These days, the "double 11" Cyber trophy in succession into the hands of consumers, but problems arose. Consumer Ms Yau told reporters that she purchased a Samsung phone on the Jingdong Mall, arrived the day before yesterday, but when the phone is open, also didn't put in SIM card on screen "pop" out of the 9 records, Ms Yau doubts this is a hand-me-down.

Ms Yau said, "double 11" shopping day, she purchased a Samsung phone on the Jingdong Mall. 13th received the delivery, she couldn't wait to turn on the phone, but in the case also did not install SIM card, cell phone has received 9 messages, of which there were 10,086 to push information, information, information from a cell phone number, dates are October 17, 2013. Ms Yau has carefully looked at the phone, found mobile phone show time is Friday, August 27.

Ms Yau was wondering, the new phone how can that happen? "It will be a used cell phone? There may be someone else return cell phone? Heard of selling second-hand mobile phones, also delete phone information, restore factory settings, made like a new mobile phone, at least. Unexpectedly, even these are too lazy to do, direct selling, why is the human that makes buying second-hand mobile phones? "Ms very angry, she often Jingdong Mall shopping, always liked Jingdong Mall, had no idea the East to second-hand as new," completely lose trust! ”

Day night, tour ladies on put this pieces thing publishing in has micro-Bo Shang, reporter see, in this article micro-Bo of comments in, has a article is Jingdong Mall official micro-Bo made to of, micro-Bo displayed: "Hello, very sorry with to you of plagued, please you will you of related orders, personal letter selfish to @ Beijing East, we received Hou for you verified processing. "The tour subsequently made in the order number on Twitter, but, since then, we have not had a reply.

This morning, this reporter contacted Jingdong Mall, and give Ms Yau's order number to customer service staff. As of press time, had not yet been back.

网友怒了：双11在京东上买的手机让人失望 - 双11,京东,网购,三星手机 - IT资讯
网友怒了：双11在京东上买的手机让人失望

这两天，“双11”网购的战利品陆续到了消费者手中，可是，问题也随之出现了。消费者游女士告诉记者，她在京东商城上购买了一部三星手机，前天到货了，可是打开手机后，还没装上SIM卡，屏幕上就“蹦”出了9条信息，游女士怀疑，这是个二手货。

游女士说，“双11”购物节那天，她在京东商城上购买了一部三星手机。13日收到了货，她迫不及待地打开了手机，可是，在还没装SIM卡的情况下，手机就陆续收到了9条短信，其中有10086发来的信息、推送信息、一个手机号码发来的信息等，日期显示都是2013年10月17日。游女士又仔细看了一下手机，结果发现手机时间显示的是8月27日星期五5时许。

游女士很纳闷，新手机怎么可能出现这种情况呢？“这会不会是个二手手机？还有可能是别人退货的手机？原来听说过卖二手手机的，还会删除手机里的信息，恢复出厂设置，至少做成像新手机一样。没想到，现在连这些处理都懒得做了，直接就卖，这让买到二手手机的人情何以堪？”游女士很气愤，她常在京东商城购物，一直都很喜欢京东商城，万万没想到京东竟然以二手货充当新品，“完全失去信任了！”

当天晚上，游女士就把这件事发布在了微博上，记者看到，在这条微博的评论里，有一条是京东商城官方微博发来的，微博显示：“您好，非常抱歉带给您的困扰，请您将您的相关订单号私信到@京东，我方收到后为您核实处理。”游女士随后把订单号发在了微博上，但是，此后，就再没有回信了。

今天上午，记者就此事联系到京东商城，并将游女士的订单号提供给了客服人员。截至记者发稿时，尚未得到回复。