CCTV News: in Xian, Shaanxi Province, recently, express delivery company to send and receive larger volume. Consumers that express received frequent breakage, so find a courier company asking, in sorting site are amazing.

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To this end, our reporters have visited XI ' an, multiple courier pickup points. Found this situation, not just a courier company. With a look.

On November 17, who under the guidance of consumers, the reporters came to the courier company at Xian XI road sorting center. At this time there was a delivery courier truck arrived, the staff is unloading.

▲ Multiple reporters visited XI ' an express pickup point Express was thrown moments

Until eight o'clock in the evening, the express sorting facility goods more and more, the reporter then asked whether express arrived on the grounds into the sorting center. Conveyor belts was supposed to send express mail does not work, many staff members standing in the manual sorting of goods on the conveyor, sorting is optional, is basically a throw to throw.

When November 17, at 9 o'clock in the evening, reporters went to a courier pickup in Keji road. In this case, a delivery courier truck is unloaded, unloading is also thrown.

Reporters for two consecutive days to visit XI ' an almost 10 express company, found something like this by throwing manually sort of discharge are widespread.

Sort of violence contrary to express business practices

In 2011, the State Post Bureau issued express instructions code, chapter III of which 20th article: when sorting, shall not express yanked, dragging and throwing and other destructive actions. The implementation of this specification, the purpose was to express Enterprise scientific production management, settlement caused by courier jobs do not regulate service quality issues.

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央视网消息：在陕西西安，最近一段时间，快递公司的收发货量较大。有消费者表示，收到的快递频繁出现破损，于是找到快递公司询问，在分拣现场看到的情况让人惊讶。

图片来自网络

为此，我们的记者先后走访了西安的多个快递公司的分拣点。发现这样的情况，不仅仅是一家快递公司。一起来看看。

11月17日，在这名消费者的指引下，记者来到了位于西安市长安西路的这家快递公司的分拣中心。此时正好有一辆运送快递的大货车刚刚抵达，工作人员正在卸货。

▲记者走访西安多个快递公司的分拣点快递被抛扔的瞬间

一直到晚上八点，这家快递分拣中心的货物越来越多，记者便以询问快递是否到达为由进入了分拣中心。本来应该传送快件的传送带并没有工作，不少工作人员站在传送设备上人工对货品进行分拣，分拣的动作很随意，基本上是抛来抛去。

当11月17日晚9点多，记者又来到了位于西安市科技三路的一个快递分拣点。此时，一辆运送快递的大货车正在卸货，而卸货的方式同样是抛扔。

记者连续两天对西安近10家快递公司进行了走访，发现类似于这样靠人工抛扔的方式进行卸货分拣的情况普遍存在。

暴力分拣违反快递业务操作规范

2011年，国家邮政局颁发《快递业务操作指导规范》，其中第三章第二十条明确规定：分拣时，不得对快件进行猛拉、拖拽、抛扔等破坏性动作。这项规范的实施，旨在指导快递企业科学组织生产管理，解决因快递作业不规范引发的服务质量问题。

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