Purchase goods over the Internet opened can also be no reason to return: merchant not returned or are closed-shop, 7 days, no reason to return, SAIC-IT information

IT information news on August 7, in recent days, the State administration for industry and Commerce announced a regulation on the implementation of the Consumer Protection Act (draft for soliciting opinions), the draft stipulates that operators are not allowed to expand no reason to return the range of goods is not applicable, shrinkwrap products can be "no reason to return."

When consumers return, merchants generally will require the goods intact or even product may not be opened, trial, but now such requirements are not feasible, the provisions of the draft, commodities to keep the original quality, functionality, including goods, accessories, trademarks, use manual focus, regarded as a commodity is intact. Based on identification of the needs of consumers open the packaging, or to confirm the product's quality, reasonable debugging functions do not affect the product in good condition, the operator shall, from the date of receipt of returned merchandise return the purchase price already paid to consumers in the 7th.

But after opening leads to the nature of goods change, affecting the safety or health of goods upon activation or derogatory larger goods value after the trial; sale have expressed near the shelf life of goods, defective goods and so on, may 7th no reason return policy does not apply. But not recognized by the consumer, the operator shall not refuse 7th no reason to return.

In the draft also stipulates that without explicit consent or request, the operator is not allowed to send commercial electronic messages or make commercial sales calls. Business operators and their staff shall not disclose, alteration, damage, collect consumer personal information without the consumer's consent shall not provide customer personal information to others. Processing is not recognized except for specific consumer and cannot be recovered.

Business operators and their staff shall not disclose, alteration, damage, collect consumer personal information without the consumer's consent shall not provide customer personal information to others. Processing is not recognized except for specific consumer and cannot be recovered.

网购商品拆封也可无理由退货：商家不退或被停业 - 网购,7天无理由退货,工商总局 - IT资讯

IT资讯讯 8月7日消息，近日，国家工商总局公布了《消费者权益保护法实施条例》(征求意见稿)，意见稿中规定，经营者不得擅自扩大不适用无理由退货商品的范围，拆封商品也可以“无理由退货”。

消费者退货时，商家一般都会要求商品完好，甚至要求商品不得拆封、试用，然而现在这种要求已经不合理，上述意见稿规定，商品能够保持原有品质、功能，包括商品本身、配件、商标标识、使用说明书等齐全的，视为商品完好。消费者基于查验需要而打开商品包装，或者为确认商品的品质、功能而进行合理的调试不影响商品的完好，经营者应当在签收退回商品之日起七日内向消费者返还已支付的货款。

而对拆封后易导致商品性质改变、影响人身安全或者生命健康的商品；一经激活或者试用后价值贬损较大的商品；销售时已明示的临近保质期的商品、有瑕疵的商品等情况，可以不适用七日无理由退货规定。但未经消费者确认的，经营者不得拒绝七日无理由退货。

另外意见稿中还规定，未经消费者明确同意或者请求，经营者不得向其发送商业性电子信息或者拨打商业性推销电话。经营者及其工作人员不得泄露、篡改、毁损其收集的消费者个人信息；未经消费者同意，不得向他人提供消费者个人信息。经过处理无法识别特定消费者且不能复原的除外。

经营者及其工作人员不得泄露、篡改、毁损其收集的消费者个人信息；未经消费者同意，不得向他人提供消费者个人信息。经过处理无法识别特定消费者且不能复原的除外。