Shanghai citizens "to" take a taxi: fare 280,000 7 km-easy to use, easy to, car-IT information

IT news , June 29, using software by taxi cab is now one of the important ways of travel, but there are two sides to everything, take a taxi behind the question, and no less, the software system itself can sometimes produce some of the things that make people laugh or cry. At present, the Shanghai changning public horse by "easy" software by taxi cab, taxi 7 km to consume more than 280,000 yuan, he was baffled.

June 27 morning, horse Mr like always as using "easy to" taxi software taxi, contact had detailed address Hou, car soon on to has, then horse Mr smooth car to destination, this are is normal, but car open to half of when, horse Mr suddenly received a article SMS, SMS reminded horse Mr easy to account in the of balance insufficient has, horse Mr was strange, because he recently just to account in recharge has hundreds of Yuan, not with so fast, so he open software, not see not know, a see scare a jumped, Had owed his account fee of 286396 Yuan, and software information on the show, he in time for October 07, 2013, 7 km, drove for close to 3 years time from now.

Mr MA time to contact customer service, customer service due to a system failure, but in the afternoon of June 28, Marco the bus service was cancelled by the customer service, but Mr MA's account also doesn't use, cross out the original more than 500 Yuan, up until now, more than 500 still has not returned to the hands of Mr MA. Afterwards, have contacted the customer service, customer service, is the first time they encounter such a situation, will reflect to the relevant Department, Mr MA's account as soon as possible.

上海市民用“易到”打车：7公里车费28万 - 易到用车,易到,专车 - IT资讯

IT资讯讯 6月29日消息，使用打车软件叫车成为如今人们出行的重要方式之一，不过凡事都有两面性，打车应用背后的问题也不少，其中软件系统本身的问题有时也能产生一些让人哭笑不得的事情。目前，上海长宁的市民马先生通过“易到”打车软件叫车，打车7公里竟消费28万多元，让他感到大惑不解。

6月27日上午，马先生像往常一样使用“易到”打车软件打车，联系过详细地址后，车很快就到了，然后马先生顺利上车前往目的地，这都很正常，但是车开到一半的时候，马先生突然收到一条短信，短信提醒马先生易到账户中的余额不足了，马先生感到奇怪，因为他不久前刚刚向账户里充值了几百元，不会用这么快，于是他打开软件，不看不知道，一看吓一跳，原来他的账户竟然已经欠费286396元，并且软件上的信息显示，他用车时间为2013年10月07日，行驶7公里，距离现在整整开了接近3年的时间。

事后马先生时候及时联系了客服，客服表示由于系统故障导致，不过到了6月28日下午，马先生本次乘车的服务才被客服取消，但同时马先生的账户也无法正常使用，其中原来的500多元也被划掉，直到目前，500多元仍然没有返还到马先生手中。事后，有记者联系了易到客服，客服表示，他们是第一次遇到这样的情况，会向公司相关部门反映情况，尽快恢复马先生的账号。