Jiangsu mobile communication is 20 capped the card user activist protest-20 cap card, Jiangsu mobile, mobile 20 caps package-IT information Jiangsu mobile had been 20 capped the card user's rights protest

On November 30, Jiangsu mobile company gate was again 20 capped the card user protests. Users to reflect, Jiangsu mobile 20th issue of the bulletin only 2 operational restrictions are lifted, but many businesses are still not handled properly, the Internet still does not function, so once again to the moving company site rights. History of Yixing city, Jiangsu mobile users Sue CMWAP Yixing branch of China Mobile Internet packages limited, local courts have entertained.

On October 29, 30th, moving 20 capped packages they have receive the Jiangsu mobile bulk SMS, saying October 31, system upgrades, 20 caps (CMWAP) concessions package, the package agreed by providing Internet access.

20 capped the card users currently enjoy concessions, unlimited monthly fee only 20 Yuan. The offering was launched before 2005 when mobile Internet start-ups, the business was later moved to suspend service. In recent years, the Smartphone a lot of popularity, 20 caps package popularity, as have been closed, had scrambled to thousands of dollars on a phone card. At present, Jiangsu mobile, this package only by access point when accessing the WAP protocol websites CMWAP enjoy "20 cap" offers. This means that Http pages generally have no preferential right on, micro, QQ also used up.

Users reflect the CAP card, currently caps mobile Internet card package significantly slower than before, while other preferential business Cap card user cannot be processed by mobile. Jiangsu mobile solutions: before December 31, 2013, customer may cancel the original WAP unlimited packages, convert internal data flow "20 Yuan for 500M" packages, or choose "for 6 consecutive months, donated 20 Yuan a month phone bill" marketing. Users say it's hard to accept the CAP card.

Under pressure from all sides, on November 10, Jiangsu mobile issued a statement on their official website, 20 caps package is not cancelled, package content and no change, customers will still enjoy mobile Internet offers around the package. For the user's questions, expressed their willingness to continue sincerely communicate with clients, positive answers to customer questions and consultation, in accordance with the law on the basis of compliance solutions.

However communication does not have satisfying results. On November 20, the announcements made by the move, said strict Internet range specified in the package specification, based on 20 caps (CMWAP) WAP unlimited package related services make the following adjustments: voice and short MMS package 1, superimposed; 2, may participate in the Pratt and Whitney-marketing activities. Although they are not buying it, they argue, Jiangsu mobile 20th issue of the bulletin only 2 operational restrictions are lifted, but many businesses are still not handled properly, the Internet still does not function.

According to media reports, history of Yixing city, Jiangsu mobile users Sue CMWAP Yixing branch of China Mobile Internet packages limited, Yixing city, Jiangsu Province, the people's Court has accepted the case, will soon sit.

江苏移动再遭20元封顶卡用户维权抗议 - 20元封顶卡,江苏移动,移动20元封顶套餐 - IT资讯
江苏移动再遭20元封顶卡用户维权抗议

11月30日，江苏移动公司门口再遭20元封顶卡用户抗议。据用户反映，江苏移动20号的公告仅解除了2项业务的限制，但众多业务依然不能正常办理，上网依然无法正常，于是再次到移动公司现场维权。江苏宜兴市移动用户史某起诉中国移动宜兴分公司CMWAP上网套餐限制，当地法院已受理。

10月29日、30日，移动20元封顶套餐用户相继收到江苏移动的群发短信，称10月31日系统升级，20元封顶(CMWAP)套餐将按套餐约定的优惠范围提供上网服务。

20元封顶卡用户目前享有的优惠是，不限流量，每月资费只有20元。该套餐是2005年前手机上网刚起步时推出的，后来移动停办了该项业务。近年来，智能手机大量普及，20元封顶套餐大受欢迎，因为已停办，相应的手机卡曾炒到上千元一张。目前，江苏移动表示，这项套餐只在通过CMWAP接入点访问WAP协议类网站时享受“20元封顶”优惠。这就意味着，上最普遍的Http网页都不能享受优惠，微信、QQ也用不起来。

封顶卡用户反映，目前封顶卡套餐手机上网速度明显比以前慢，同时封顶卡用户不能办理移动的其他优惠业务。江苏移动提供的解决方案为：在2013年12月31日前，客户可取消原WAP不限量套餐，转换为国内数据流量“20元包500M”套餐，或选择“连续6个月、每月赠送20元话费”的营销案。封顶卡用户表示很难接受。

迫于各方压力，11月10日，江苏移动在其官方网站发布声明，20元封顶套餐目前并未取消，套餐内容也没有改变，客户仍在套餐范围内享受手机上网优惠。对于用户的疑问，其表示愿意继续诚恳地与客户进行沟通，积极解答客户提问与咨询，在依法合规的基础上解决问题。

不过沟通并未有令用户满意的结果。11月20日，移动再发公告，称在严格按照套餐约定规范上网范围的基础上，对20元封顶(CMWAP)等WAP不限量套餐相关服务内容做如下调整：1、可叠加语音和短彩信优惠套餐;2、可参加普惠型营销活动。不过用户对此并不买账，他们认为，江苏移动20号的公告仅解除了2项业务的限制，但众多业务依然不能正常办理，上网依然无法正常。

据媒体报道，江苏宜兴市移动用户史某起诉中国移动宜兴分公司CMWAP上网套餐限制，江苏省宜兴市人民法院了已受理该案，不日即将开庭。