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Chinese tourists by playing: would rather not go to Vietnam, nor passport holder

Chinese tourists by playing: would rather not go to Vietnam, nor passport holder(被打中国游客:宁可不去越南,也不在护照里夹钱)

English

中文

Chinese tourists by playing: prefer not to put money in Vietnam is not a passport | | Vietnam tips _ news

If there is no 7 days prior to the accident, Xie feng of the 28 years old (not his real name) and his fiancee Ren Lili (not his real name) date shopping, enjoying Valentine's day sweet love. But now he has to lie in a hospital bed, endured great pain 4 ribs were broken.


Things from his trips to Vietnam honeymoon wedding says –


On February 7, leaving them to the port of Mong Cai border ready to return home, but Xie Feng tried to call friends still be required to pay a tip when he was a beaten by border guards, passport taken away. Together with his colleague's mother even pressed to shut Xie Feng room glass, "was watched by her son was playing. ”


Xie feng of the encounter, has fueled their outrage. Experienced people, never to travel to Vietnam.



> Figure for injured thanks

But Red Star journalist survey found that this is not the case, when many Chinese tourists travelling to Vietnam has had the experience of being forcibly asking for tips. Zou Yu is one from Hubei province.


 About customs charges only to Chinese tourists


Red Star Zou Yu told journalists, who on April 12 last year, traveling to Vietnam, poor and friends play "couch". They were from land clearance, chose the popular port of Pingxiang friendship pass into Vietnam. At about 12 o'clock at night, they reached the Vietnamese border. Have looked at the Raiders, also know that tipping all sorts of rumours--secretly caught in the passport requirements. But Zou Yu said they are poor tour, so he was prepared to pretend that they don't understand the Chinese, and even wallets all currency into another.


Turn to him, he heard the Customs fee for 10 Yuan to him in Chinese. "I am aware, no country is included in the visa fees, does not need a separate part to this money", however due to the pressure, Zou Yu is to pay the money. "I don't want people waiting behind. ”


Zou Yu after more and more, and asked the same car after the Koreans, Americans and Germans, and Zou Yu discovered that the so-called "fees" charged to the Chinese. He hates his spineless, "I feel a deep sense of shame." Zou Yu, said he has been to other countries, had never encountered such a situation.


Later cars a Shandong girl said they tip during the customs fees, and some of the tourists were shut up in a dark room, slapped in the face. Though the girl later gave money, but the other side still refuses to give her seal. Girl I hope you can stand at the door with protests for 10 minutes, and made it clear that no physical conflict. Being angry Zou Yu, naturally stood up ... ...


Zou Yu said, though after a Chinese mother of conciliation in the Middle, things end with a girl passport stamped, but such things will make Zou Yu long memorable, something. "In fact 10 bucks doesn't matter, but the significance of this far more than 10 bucks. ”


"I thought only land boundary, but the airport in Vietnam did not expect others to have the same experience. "Although Vietnam's customs and left a very bad impression, but Zou Yu also admitted that after entering Vietnam, he met most of the Vietnamese people are very warm and very friendly.



> Thanks in hospital

  Story II: see more custom electric batons to attack Chinese tourists


Asking for tips failed a physical conflict may occur. Chengdu girls "Daraless" on May 2 last year in Vietnam, Nha Trang International Airport witnessed Vietnamese customs because the tipping problem, used electric batons to shock the Chinese tourists, even drag it to beat the whole process of smoking.


"Daraless" red star told journalists, before they went to Vietnam, has explained, "the Vietnam customs, to prepare 10 renminbi as a tip, or the other person will make things difficult for you. ”


But Vietnam customs and attitudes so that they were speechless, "since we are to your Vietnam tour of consumption you what (people) feel a robbery." Daraless said the other very bad attitude, and many travelers don't want to tip.


"They (Vietnamese Customs officers) several people besieged family, seven or eight men armed with electric batons, the unarmed us. ”


"Daraless" says she remembers when officers saw a man wearing a shirt electric batons to shock, take people to the smoking room and beat.


At one time in the scene girl beautiful (not his real name) said she saw a man with children by Customs officers intercepted request tip clearance, were tough men refused, Vietnamese Customs officers will man Passport thrown on the table, followed by pointing to the man with his finger, said in Chinese: "move on".


Feeling excited, then there are always tourists in theory with the customs, the scene was also chanted refused to give tips to the customs, and sang the national anthem, "someone shouted up". United States recalls.



> Netizen "Daraless" Twitter picture

 Story three: Customs and illegal tour guides can do about it


For such cases, a travel agency has been working in Vietnam 1 Guide Mr Woo for Red Star, said they were angry.


"The first Vietnamese legal provisions, customs officers are not allowed to accept tips, there are some blatant this is private enrichment. "People in Hainan, Mr Wu said, tipping is not a common phenomenon," Customs tips bad for the image of the Government, and for tourists, the first stop was tipping, nor a good impression. ”


Mr Wu said in his work, similar incidents happened, but there have been many times not to tip, each other intentionally tourist event, "such as deliberately increase solution time delay remaining formalities, inspections of passenger carry-on baggage, for free is not free to a fine, fine. For example, cash-carrying tourists, intentionally raising fines and so on. ”


But in the face of these acts, Mr Ng said they could do nothing. He also admitted that, the tour guide will tell visitors when crossing the Customs put 10 bucks, "we do not want to because of the ten bucks, bad impact on visitors. If you do not tip, and conflict, which are bad for tourists. ”


Red Star journalist queries media reports found that in June 2015, the Vietnamese Government wrote to the Bureau of customs of the port and airport, normally used for passenger carrying Vietnamese goods (zero-tariff goods) exit from customs exit personnel shall not be required for Customs Declaration and extortion passengers is strictly prohibited on pain of changing jobs and in accordance with the regulations.



> On May 2, 2016 at about 8 o'clock in the evening, mark at Nha Trang airport, Chinese tourists encountered the Vietnamese border agents who ask for "tip", after protest clash

  Tip of the wind how why repeated


Although officially banned foreign tourists ask for money, but privately, such incidents still abound. Why would they repeated? What contributed to the Vietnamese Customs officers ask for a tip of the wind?


2006 to the Vietnam study, Tom Linken in Vietnam for many years, Chinese netizens think, in fact, is different from the idea of tipping and the Vietnamese.


"Vietnam under the influence of the West especially France, Russia and the United States is deep, providing service to tip is very normal mental, in a number of star-rated hotels, restaurants, bars, cafes, waiter can often receive a tip", he said, some taxi drivers are looking forward to tip, even if only one Yuan, two Yuan.


He said Vietnam most taxi drivers will get off the door for passengers, especially passenger trunk luggage situation. Thus, tip the concept is widespread and popular in Vietnam, just tip the majority exists in the basic necessities of life and places of entertainment.


However, Liu Simin, Deputy Secretary General of the Chinese society for future studies of tourism branch, said in an interview, in many Southeast Asian countries, border control officers or customs officers mainly for Chinese tourists.


Many Chinese tourists may hold a "one more thing less thing" mentality, it was opportunistic and smooth customs clearance, and to "tip" nature of such bribes. This mindset after border control officers to master, from passive acceptance of bribes, and evolved into the active bribery. It can be said that some border agents who ask for "tip" habits, common used is the leader of some travel agencies and tourists, the results do not give us the money into a beating.



> On May 2, 2016 at about 8 o'clock in the evening, mark at Nha Trang airport, scene of chaos

Tom Linken said, China Dongxing port is China land port passenger clearance volume maximum of international port, annual passenger clearance volume very big, thus appeared clearance passenger will tip clip in passport among intent speed up clearance procedures of handle, long of formed practices, also gave birth to has Vietnam border received tip of psychological, coupled with occasionally border personnel attitude not friendly, transit people more consciously think need increased tip number, thus this abuses gradually spread, flood.


A person who worked for many years at the border also revealed that this was commonplace, has a long history of bad habits.


"I was first driven by smuggling, in part because of smuggled goods such as tobacco and alcohol, often caught in money to the officers on the Passport, which tips the wind slowly contributing to. ”


Insiders say, to the port to work, relationships and resources are starting to use some more or less, to get such a job. Customs officers in Vietnam is a very lucrative job, want to work here, either by relationship, either by means of "after work will definitely want to get back to the capital. ”


This, of course, and a guided tour of "cooperative" inseparable from the relationship. The people familiar with the matter said, because they live there for a long time, so, in a convenient and speedy customs clearance, "these clips of money guides will tell visitors Passport", which after several factors that stack, and over time formed a habit of tipping.


Entry shall be refused a tip


Collect evidence in case of difficult time reporting


For Chinese tourists, Southeast Asian Nations are usually approved destination of choice. But tourists in some countries when crossing the border, but face being asked for tips, passports were taken and even the risk of being hit. In recent years, similar incidents have occurred.


Ask for tips, what the correct approach should be?


Chinese Embassy in Vietnam, such as travel of citizens are asking for "tip", should be rejected. In case of difficult, we hope to gather evidence, such as bribe-personnel-related information, and to reflect Chinese Embassy or Chinese Consulate General in Ho Chi Minh City in Vietnam. Liu Simin reminds visitors, if forced to pay a tip, you can also gather evidence to the Chinese border control officers to complaints or reported to border security.


Source: Star News




> Editor: Zhang di





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被打中国游客:宁可不去越南 也不在护照里放钱|越南|小费_新闻资讯

  若没有7天前的那场意外,28岁的谢锋(化名)或许正和未婚妻任丽丽(化名)约会逛街,享受着情人节的爱情甜蜜。但现在,他却不得不躺在医院的病床上,忍受着4根肋骨被打断的巨大痛楚。


  事情要从他到越南旅游度蜜月拍婚纱照说起——


  2月7日,行程结束的他们到芒街口岸过关准备回国时,只因谢锋试图打电话询问朋友是否还需交小费时,他便受到了边防人员的一顿暴打,护照也被抢走。与他一起同行的母亲甚至被按到关着谢锋的房间玻璃上,“让她看着儿子被打。”


  谢锋的遭遇,引起网友们的强烈愤慨。经历过的人表示,再也不会到越南去旅游了。


>图为受伤的谢某

  然而红星新闻记者调查发现,这并非个案,许多中国游客到越南旅游时都有过被强行索要小费的经历。来自湖北的邹煜便是其中一个。


  讲述一:海关只向中国游客收取手续费


  邹煜告诉红星新闻记者,他去年4月12日到越南旅游,和朋友一起穷游玩“沙发客”。他们从陆路进关,选择了比较大众的凭祥口岸友谊关进入越南。夜间12 时许,他们抵达越南的边检。虽然已查过攻略,也知道交小费的各种传闻——需在护照里偷偷夹钱。但邹煜说,他们是穷游,所以他准备装作自己不懂中文,甚至还把所有人民币放入另外一个钱夹。


  轮到他时,他听到海关用中文向他索要10元手续费。“我很清楚,任何国家的签证里已包含手续费,是不需要单独再给这部分钱的”,然而碍于压力,邹煜还是交了钱。“我也不想让后面的人久等。”


  但事后的邹煜越想越气,问了同车厢的韩国人、美国人和德国人后,邹煜发现,这个所谓的“手续费”竟只向中国人收取。他恨自己没骨气,“我感到一种深深的耻辱感”。邹煜称,他也去过其他国家,从没遇到过这样的情况。


  后来车厢上来了一位山东女孩,称自己因为在海关收费时没给小费,就和一些游客被关进小黑屋,还被扇了耳光。虽然女孩事后也给了钱,但对方还是不肯给她盖章。女孩希望大家能一起站在门口抗议10分钟,并明确表示不要发生肢体冲突。正在气头上的邹煜,自然而然地站了起来……


  邹煜称,虽然最后经过一位中国大妈的中间调解,事情以女孩护照盖章结束,但这样的事情却令邹煜久久难忘、如鲠在喉。“其实10块钱无所谓,但这远远超过了10块钱的意义。”


  “我以为只有陆路口岸会这样,但没想到在越南的飞机场也有人有同样遭遇。”虽然越南的海关给他留下了非常不好的印象,但邹煜也坦言,进入越南后,他遇到的大多数越南人都很热情,也非常友好。


>谢某在医院

  讲述二:目睹越海关持电警棍攻击中国游客


  索要小费不成,很可能会发生肢体冲突。成都女孩“Daraless”去年5月2日在越南芽庄的国际机场就亲眼目睹了越南海关因为小费问题,使用电警棍电击中国游客,甚至将其拖到吸烟室殴打的全过程。


  “Daraless”告诉红星新闻记者,她们在去越南之前,地接曾交代过,“过越南海关时,要提前准备好10块人民币作为小费,不然对方就会为难你。”


  但是越南海关的态度让她们很无语,“既然我们是来你们越南消费旅游的,你们何至于(给人留下)一种明抢的感觉”。Daraless称,对方态度极其恶劣,因而很多游客就不愿意支付小费。


  “当时他们(越南海关人员)几个人围攻一家人,七八个人手持电警棍,对着手无寸铁的我们。”


  “Daraless”称,她还记得当时海关人员把一个穿衬衣的男子用电警棍电击,还把人家拖到吸烟室打。


  当时同在现场的女孩美美(化名)称,她看到一位带孩子的男士遭到海关人员拦截,要求给小费过关,在遭到男子强硬拒绝后,越南海关先是将男子护照扔在桌上,紧接着用手指指着男子,用中文说道:“滚”。


  双方情绪都很激动,后来不断有游客加入与海关理论,现场也有人高呼拒绝给海关小费,并高唱国歌,“还有人喊雄起”。美美回忆说。


>网友“Daraless”微博配图

  讲述三:面对海关违法行为导游也无能为力


  对于这样的案例,在越南某旅行社已工作1年的导游吴先生对红星新闻记者说,他们也很气愤。


  “首先在越南法律规定中,海关是不允许收小费的,有一些明目张胆的是海关私下敛财。”海南人吴先生称,收小费并不是普遍现象, “海关收小费对政府的形象不利,而对于游客来说,第一站就被收小费,印象也不会很好。”


  吴先生称,在他工作期间,类似的大冲突事件没有发生过,但却出现过多次不给小费、对方故意刁难游客的事件,“比如故意增加解答时间,拖延滞留办手续时间,对旅客随身携带物品行李进行检查,对可随意不可随意罚款的,进行罚款。比如说,对于携带现金多的游客,故意增加罚款等等。”


  但面对这些行为,吴先生坦言他们也无能为力。他也承认,导游的确会告诉游客过海关时主动夹10块钱,“我们这样做是不想因为这十块钱,对游客造成不好的影响。如果不给小费,发生冲突,这对游客是不利的。”


  红星新闻记者查询媒体报道发现,2015年6月,越南政府就曾致函各港口和机场海关局,对旅客携带越南产的普通商品(零关税商品)出境,海关不得要求出境人员办理海关申报,并且严禁勒索旅客,违者调换工作岗位并按规定处理。


> 2016年5月2日晚8点左右,在芽庄机场出关口,中国游客遭遇越南边检人员索要“小费”,拒付后引发冲突

  小费之风如何形成为何屡禁不止


  虽然官方明令禁止向外国游客索取小费,但私下里,这样的事件仍然层出不穷。他们为何会屡禁不止?究竟是什么助长了越南海关索要小费之风?


  2006年到越南留学、曾在越南工作多年的中国网友Tom Linken认为,其实国人的小费意识与越南人是不同的。


  “越南受西方尤其是法国、俄罗斯和美国影响较深,提供服务的同时获得小费是很正常的心理,在一些星级酒店、饭店、酒吧、咖啡厅,服务生经常可以收到小费”,他说,有些出租车司机也很期待小费,哪怕只有一元两元。


  他介绍称,越南大部分的出租车司机会下车给乘客开门,尤其是乘客后备箱有行李的情况。因而,小费的概念在越南是普遍存在且喜闻乐见的,只是小费多数存在于衣食住行与娱乐场所。


  但中国未来研究会旅游分会副秘书长刘思敏在接受采访时表示,在东南亚许多国家,边检人员或海关人员主要针对的就是中国游客。


  许多中国游客可能抱着一种“多一事不如少一事”的心态,还有人为了投机取巧顺利通关,而进行给“小费”这种带有行贿性质的行为。这种心态被边检海关人员掌握以后,从被动地接受行贿,演变成了主动索贿。可以说,一些边检人员索要“小费”的恶习,是一些旅行社的领队和游客共同惯出来的,结果就变成了不给钱就挨打。


>2016年5月2日晚8点左右,在芽庄机场出关口,场面混乱

  Tom Linken表示,中国东兴口岸是中国陆地口岸旅客通关量最大的国际口岸,每年旅客通关量非常大,因而出现通关旅客将小费夹在护照当中意图加快通关手续的办理,久之形成惯例,也催生了越南边检收受小费的心理,加之偶尔边检人员态度不友好,过境国人更自觉认为需要加大小费数量,因而这种不正之风逐渐蔓延,泛滥。


  一位在边境工作多年的知情人士也透露,这已是一种司空见惯、由来已久的不良风气。


  “我估计最早是受走私的驱使,部分人因为走私烟酒等物品,时常在护照中夹钱送给海关人员,由此小费之风慢慢助长。”


  知情人称,能够到口岸来上班的,或多或少都是动用了一定的关系和资源,才获得这样一个工作机会。海关在越南来说是份很有油水的工作,想在这里上班,要么凭关系,要么凭手段,“上班之后肯定会想着捞回本钱。”


  当然,这也和导游的“配合”离不开关系。该知情人士称,由于导游们长期在那里讨生活,所以为了方便和快捷过关,“这些导游就会告诉游客在护照中夹钱”,而这几种因素叠加后,久而久之就形成了一种付小费的习惯。


  入境应拒绝交小费


  遇刁难时收集证据及时报案


  对中国游客来说,东南亚诸国通常是出境旅游目的地的首选。但游客在一些国家过边检时,却需面对被索要小费、护照被扣,甚至被打的风险。近年来,类似事件屡有发生。


  面对索要小费的情况,正确的做法应该是什么?


  中国驻越南大使馆表示,公民出入境时如被索要“小费”,应一律拒绝。如遇刁难,希望尽量收集证据,如索贿人员相关信息,并及时向中国驻越南使馆或中国驻胡志明市总领馆反映。刘思敏也提醒游客,若是迫于情况支付了小费,也可以搜集证据向中方的边检人员进行投诉或向边防公安报案。


  来源:红星新闻



>责任编辑:张迪





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