Samsung recall 190,000 Note7 in mainland China phone full refund
Samsung Note 7 fermentation has been going on for more than a month, yesterday's United States announced the suspension of three carriers, Korean media outgoing Samsung moratorium on Note 7 message. Today (11th), Samsung issued a statement calling for a global operator and Distributor on suspension of cooperation and the replacement Note 7. AQSIQ notice, starting this afternoon, Samsung recall all Note 7 phones sold on the Mainland, with about 190,000 units, consumers can be replaced free of other models or a full refund.
AQSIQ notice screenshots Notice reads as follows:
Recently, the AQSIQ inspection of law enforcement Division conducted interviews and start a defect investigation cases, Samsung (China) investments limited to the AQSIQ filed the recall plan, decided October 11, 2016, the recall of all sales in mainland China SM-N9300 Galaxy Note 7 digit mobile phone, 190984 (contains the notice on September 14, 2016 1858 products recalled for the first time).
The products within the scope of this recall, due to abnormal heat, burning issues, possible fires and other serious consequences. Up to now, mainland China has been 20 incidents of overheating, burning accident. To protection consumers personal property security, Samsung (China) investment limited since October 10, 2016 up has stop production, and sales SM-N9300 Galaxy Note 7 digital mobile phone machine products, and will take following two species measures implementation recalled: (1) free for consumers replaced for other model new Samsung phone, and returned two a products Zhijian of post, gift shopping coupons 300 yuan; (2) according to original purchase price full refund, while recycling products. Consumers can choose one of two ways. Consumers support the recall product mailing costs incurred by Samsung (China) investments limited.
Samsung (China) investments limited from October 11, 2016 official website (www.Samsung.com) published on the recall program. Consumers can contact the original vendor for a refund, replacement and other related matters, or through the customer service hotline (400-810-5858) for further details. Consumers can also visit the AQSIQ Web site (www.AQSIQ.gov.CN), AQSIQ defective products Management Center Web site (www.dpac.gov.CN) as well as public concerns micro-letter (AQSIQDPAC) for more information. In addition can also call the AQSIQ defective products Management Center hotline: 010-59799616 reflect the problems of recall activities in the implementation process or submit bugs thread.
(Editors: xiaowugang UN845)
2016-10-11 16:40:59
Observer network
三星在中国大陆召回19万台Note7
手机 可全额退款
三星Note 7事件发酵已经持续一个多月，昨日美国三大运营商宣布停售，韩媒传出三星暂停生产Note 7消息。今日（11日），三星发布声明，要求全球运营商和合作经销商停售和置换Note 7。国家质检总局今日中午通知，三星召回在大陆销售的全部Note 7手机，共约19万台，消费者可免费更换其他型号或全额退款。
国家质检总局通知截图 通知原文如下：
日前，在国家质检总局执法督查司进行约谈和启动缺陷调查情况下，三星（中国）投资有限公司向国家质检总局备案了召回计划，决定自2016年10月11日起，召回在中国大陆地区销售的全部SM-N9300 Galaxy Note 7数字移动电话机，共计190984台（包含2016年9月14日公告首次召回的1858台产品）。
本次召回范围内的产品，由于存在异常发热、燃烧等问题，有可能发生起火等严重后果。截至目前，在中国大陆地区已经发生20起过热、燃烧事故。为了保护消费者人身财产安全，三星（中国）投资有限公司自2016年10月10日起已经停止生产、销售SM-N9300 Galaxy Note 7数字移动电话机产品，并将采取以下两种措施实施召回：（1）免费为消费者更换为其他型号全新三星手机，并退还两个产品之间的差价，赠送购物券300元；（2）按照原购买价格全额退款，同时回收产品。消费者可以自主选择以上两种方式之一。消费者因配合本次召回所产生的产品邮递费用由三星（中国）投资有限公司承担。
三星（中国）投资有限公司将自2016年10月11日起在官方网站（www.samsung.com）上发布召回计划。消费者可联系原销售商进行退货、换货等相关事宜，也可以通过顾客服务热线（400-810-5858）进一步了解具体情况。消费者也可登陆国家质检总局网站（www.aqsiq.gov.cn）、国家质检总局缺陷产品管理中心网站（www.dpac.gov.cn）以及关注微信公众号（AQSIQDPAC）了解更多信息。此外也可拨打国家质检总局缺陷产品管理中心热线电话：010-59799616反映召回活动实施过程中的问题或提交缺陷线索。
(责任编辑：肖武岗 UN845)
2016-10-11 16:40:59
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