Yun da express delivery in two minutes: "NA" sign off-rhyme to express, express, parcel-IT information

"What I sent to Qingdao, the customer did not receive it, rhyme to express the company's official website shows has been signed. Logistics information also shows the sign ' NA '. "Yesterday, the shop Miss morning reflecting she meets strange thing.

People miss is a Taobao shop owners, on May 22, a Qingdao customers bought more than 60 more in her Taobao shop packed Xidan bag, Miss day by rhyme to express goods sent to Qingdao. On May 25, the rhyme to express official website logistics information shows that Courier has been signed.

Unexpectedly, the 27th customer contact Miss Zhang, had not received the express, never received a call from dispatchers. Miss Zhang didn't think it a bit odd, so hurry call rhymes reflect network shows phone verification, but the other side is down. Miss Zhang according to the link provided on the Web page, call the rhyme to express pick-up points in Qingdao, many times no one answering the call. In desperation, Miss Zhang has to make rhyme to express 400 service calls, they indicated that they would find out and get back to her as soon as possible, but no messages have been waiting three or four days.

On May 31, Miss Zhang again rhyme of customer service, customer service told Miss Flash was sent back to Shanghai, said cargo was taken back from the hands of recipient.

According to Miss Zhang's express order reporters to rhyme nu online. Logistics information displayed, May 25 8:02:58, courier reach company, licang district, Qingdao, Shandong, Yang by express delivery. May 25, 8:04:20, the express mail from "NA" sign.

"One can not name. And starting from the courier company to be signed for, and takes less than 2 minutes, so fast, there must be a trick. "Miss Zhang doubted 25th express company employees to sign for delivery.

Reporters then contacted the rhyme to express, the company reply says, is currently investigating the matter. Courier had returned to the sender, the parcel, was reaching out to customers to claim.

Insiders told reporters, many courier companies provides express mail should be delivered within a certain time, in order to avoid reminders and penalties, some dispatchers liberty express labeled "sign." The industry warns, when consumers purchase expensive items over the Internet, you can purchase liability insurance, such as logistics, to ensure appropriate compensation for accidents.

It is understood that the China courier service standard specified by the city express services and domestic long distance express services for up to 24 hours and 72 hours for delivery delay, courier company shall be exempt from service charges, should also bear the damage being inflicted on consumers. For a false sign of courier companies, law, express delivery company will entrust the shipment of items lost, damaged, who signed for preventing the customer from receiving, at fault shall bear liability. So consumers can save the evidence, through legal channels to protect their legitimate rights and interests.