Wrong parcel Amazon again, this time in China – Black Friday, Amazon, Xbox One-IT news
Wrong parcel Amazon again, this time in China

Shopping Carnival shortly before "Black Friday" campaign, United Kingdom young Robert Quinn had received 51 parcel Amazon's fault.

Now, Yueqing is one lucky girl, she got Xbox game machine Amazon accidentally sent One. Through multiple negotiations, this "rich capricious" companies say the same thing: "the game free of charge. ”

Just a glance at game

This lucky girl week 25 years old this year, is a street person.

Zhou was a "Cyber seduction", there are 4 year online shopping experience. On November 29, learned that day is shopping Carnival "Black Friday", the small weeks login United States Amazon online mall, and decided to try the "yanghun".

Just a little weeks when purchasing clothes and SOAP, a male colleague came to her and said: "do you know the Xbox One games? Game sale now so much too! ”

Never buy Xbox game machine the small weeks open One of five official events page. "Game performance, original price $ 399 now only sells for $ 329. "Small weeks in the mind wondering to himself," plus $ 40 for shipping costs and tariffs of more than 30 dollars, how could I afford? ”

Xiao Zhou disavows buying game machines, choose to buy goods, all confirmed orders and payment.

Games suddenly sent home

The next morning, a message from the credit card companies wake up sleeping Xiao Zhou. "The message said that I authorize overseas companies, more than 3,000 yuan. "Zhou was informed, upon enquiry, the offshore company that Amazon.

Zhou quickly logged on to Amazon shopping mall, found the game had shipped. Through a query, she discovered she did not have generated the order. "Game consoles still full price, plus shipping costs and tariffs, with some more than 470 dollars, and wanted to cry but no tears. "Xiao Zhou said.

Xiao Zhou Lima wrote a message in English to Amazon customer service, and explained the situation. On November 30, customer service send a message back: "the game is indeed shipping errors, has been to China, a receipt is expected on December 3, as long as the rejection can be completed for a refund. "Customer service also said that if small weeks would leave games consoles, to withdraw money. "After you get your price is not reasonable. "Customer service.

But on the morning of December 1, Zhou received a large package, after she signed for open, turns is a green box packed with gaming machines. "Do not speak until December 3 arrival, even rejected by giving them a chance? "Zhou was silly eye.

Overnight customer service wrote a small week "complaint letter": "I am the ordinary Chinese workers earning about $ 300 a month, though like game consoles, but the face of low income and high credit card debt, I we did it. However, the game inexplicably appeared in my house right now, how can I face my credit card debt? "This time, the customer service can't help you, can only be refunded the overcharged money.

In desperation, the small weeks can only be released in all major online shopping platform information, trying to transfer at 2300 price game consoles.

Customer service says, "free of charge"

On the night of December 3, Zhou read online news about Robert Quinn. "He is just like me, somehow received the goods, actually no charge! "The stimulation of small weeks were reluctant, she sent an email to Amazon customer service:" Dear customer, you the man, you give so many things, I am a hard credit cards, post back and shipping. "Xiao Zhou is also enclosed in the letter links to news about Robert Quinn, said:" I will refund in full! ”

This time, the customer service reply that she could not believe their eyes: "all right, games consoles and we send you, in 2 to 3 business days, we will refund the paid purchase price. "Small weeks after repeated customer service, verification, confirming they really got this game for free.

Today, the small weeks one by one turn down people who wanted to buy the game machine, and decided to leave the station was upgraded to "gift" video game. Recently, Zhou's story all around the circle of friends. "Everyone called me Amazon lucky girl. "Xiao Zhou Xiao DAO.