Media exposure 12,306 push mobile phone client service denies | | client customer service |12306_ news

November 29, media reports today said the Chinese railway official website booking website 12,306 low-key launched the mobile client, however 12,306 customer service staff to Xinhua reporters, is currently not yet launch mobile phone clients, in addition to the ticket office and ticket office outside, visitors at present is only available through the Internet and telephone ticket booking.

This afternoon, the media exposed 12,306 mobile client download page, located at kyfw.12306.cn/otn/appDownload/init, available on the download page Apple iOS and Google's Android, two versions of the download portal, Android version can be downloaded successfully, iOS version cannot be obtained for the time being. Reported user after installation can be purchased in ticket query on phones and features.

Xinhua Reporter log 12,306 site found, the site on the home page could not be found this app downloads and promotion of entrance, but access to the website able to download Android version of "railway 12,306." Journalists found after download and install, this official application for Android version named "railway 12,306" to provide "ticket reservation", "orders", "my 12,306", "more features" and other service options.

Client, the current pilot version of the software, all rights reserved customer service center of China Railways, technical support for a rail journey in the China Academy of railway science and technology limited. Xinhua reporters found that the software in use continue to appear slower, even crash out.

Original MOR had said at the end of September 2012 to launch mobile phone ticketing applications "handheld 12,306", it supports both Apple IOS and Android platforms after the activation you will be free to download and use. Through the software, visitors can check the national rail train times, book tickets, and to complete the online payment by mobile payment systems.

(Original title: 12,306 push mobile client customer service denied that the media exposes China railway)

(Edit: SN089)
November 29, 2013 China News Network
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媒体曝12306推手机客户端 客服否认|客户端|客服|12306_新闻资讯

　　中新网11月29日电 今日有媒体报道称中国铁路官网订票网站12306低调上线了手机客户端，不过12306客服人员向中新网记者表示，目前暂未推出手机客户端，除了售票厅和售票点外，旅客目前还是只能通过互联网和电话订票购票。

　　今日下午，有媒体曝出12306手机客户端下载页面，网址为kyfw.12306.cn/otn/appDownload/init，该下载页面上提供了苹果iOS和谷歌Android两个版本的下载入口，其中Android版可以顺利下载，iOS版暂时无法获取。报道称用户安装后可在手机上实现车票查询和购买等功能。

　　中新网记者登录12306网站发现，该网站主页上找不到这款应用的下载和推广入口，但进入上述网址可以顺利下载Android版的“铁路12306”。记者下载安装后发现，这款官方应用的Android版名称为“铁路12306”，提供“车票预订”、“订单查询”、“我的12306”、“更多功能”等服务选项。

　　客户端显示，目前该软件为试运行版本，版权所有是中国铁路客户服务中心，技术支持为中国铁道科学研究院和中铁程科技有限公司提供。中新网记者使用发现，该软件在使用中不断出现反应较慢，甚至崩溃退出的情况。

　　原铁道部曾表示将于2012年9月底推出手机购票应用程序“掌上12306”，该软件支持苹果IOS和安卓两个平台，上线后旅客可免费下载和使用。通过该软件，旅客可以查询全国铁路各车次时刻、预订火车票，并能够通过手机支付系统完成在线支付。

(原标题：媒体曝中国铁路12306推手机客户端 客服否认)

（编辑：SN089）
2013年11月29日16:37
中国新闻网
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